7u7 Asia's Privacy Policy — Your Data Is Secure

7u7 Asia (referred to as "we" or "the Platform") is deeply committed to your privacy. This Privacy Policy explains how your personal information is collected, used, and protected when you use our website or mobile app.

By creating an account or using the services on the 7u7 Asia platform, you are considered to have accepted this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the platform.

This policy applies to the following:

• The 7u7 Asia website (7u7asia.app) and all subdomains.
• 7u7 Asia Mobile Application (Android & iOS).
• Our live chat, email, and other communication channels.
• All financial transactions processed through the platform.

7u7 Asia only collects data that is necessary for service delivery, identity verification, and legal compliance. We do not collect any personal information beyond what is required.

We collect information in several ways. Some is provided directly by you, while some is gathered automatically as you use the 7u7 Asia platform.

• Registration form: The name, mobile number, and password you provide when creating your account.
• KYC Verification Process: Documents submitted for identity verification.
• Payment Transactions: Payment details provided during deposits and withdrawals.
• Cookies & Tracking Technologies: Data collected automatically during website browsing.
• Support Contact: Information provided when contacting us via live chat or email.
• Third-Party Payment Gateways: Transaction details processed via Mobile Pay, Nagad, Rocket, and similar services.

7u7 Asia uses your information only for specific, legitimate purposes. We never use your data for unnecessary or unauthorized activities.

• Account creation, management, and verification.
• Processing deposit and withdrawal transactions securely.
• Compliance with KYC (Know Your Customer) and AML (Anti-Money Laundering) policies.
• Providing customer support and resolving complaints.
• Sending relevant promotions and bonus offers (subject to your consent).
• Ensuring platform security and preventing fraud.
• Meeting legal and regulatory obligations.
• Responsible Gaming policy implementation.

7u7 Asia does not sell your personal data. However, in certain circumstances, we may share limited information with trusted partners.

• Payment Providers: Approved payment gateways including Mobile Pay, Nagad, and Rocket — used solely to process transactions.
• Game providers: Our licensed game software providers — for the purpose of game operation.
• KYC Verification Services: Licensed service providers for identity verification.
• Law Enforcement Agencies: Sharing necessary information when required by a court order or government directive.
• Fraud Prevention Organizations: To assist in detecting suspicious activity.

Before sharing any data with a partner, we verify that they follow appropriate data protection standards.

7u7 Asia uses cookies and similar technologies on its website to enhance your browsing experience and keep the platform running smoothly.

7u7 Asia retains your data only for as long as necessary. Any data that is no longer needed is securely deleted after the specified retention period.

• Active Account Data: Full data is retained for the duration of the active account.
• Closed account data: Retained for up to 5 years after account closure for legal compliance purposes.
• Transaction History: Financial records are retained for a maximum of 7 years.
• KYC documents: Retained for up to 5 years after verification.
• Support chat logs: Retained for up to 2 years.
• Gaming Logs: Retained for up to 3 years.

Every registered user on 7u7 Asia has certain fundamental rights over their personal data. We respect those rights and are committed to fulfilling them as promptly as possible.

• Right to Know: To find out what information we hold about you, please email us.
• Right to Rectification: You may request corrections to any information that is inaccurate or incomplete.
• Right to erasure: You may request deletion of any data not subject to legal retention requirements.
• Right to Restrict Processing: You may request that data processing be restricted in certain cases.
• Data portability: If you request a copy of your data, it will be provided in a structured format.
• Marketing Opt-Out: You can opt out of promotional messages at any time.

7u7 Asia is a platform strictly for adults aged 18 and above. We do not knowingly collect personal information from anyone under 18.

If a minor accidentally creates an account and this comes to our attention — or is reported by you — that account and all associated data will be deleted immediately.

7u7 Asia uses industry-leading technology and processes to protect your personal data. Our security infrastructure is continuously updated to guard against the latest threats.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-factor authentication (2FA): Adding an extra security layer to the login process.
• Firewall & IPS: Prevention of unauthorized access and cyber attacks.
• Regular security audits: Regular audits conducted by third-party experts.
• Data Backup: Critical data is regularly backed up to secure servers.
• Access Control: Only authorized personnel have access to specific data.

7u7 Asia may update this Privacy Policy from time to time — due to legal changes, technological developments, or updates to our services.

If any significant changes are made, we will notify you through the following means:

• SMS notifications sent to the registered mobile number.
• Pop-up notice displayed upon logging in to your account.
• Email notifications for updates (where an email address is on file).
• Updating the "Last Updated" date at the top of this page.

Continuing to use the platform after any changes indicates your acceptance of the updated policy. We encourage you to check this page regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our dedicated data protection team. We're always here to help.